All sales transactions and core POS features used on the Tills are automatically uploaded every 10 seconds, so your Web Office account data is always up-to-date unlike most other cloud based POS systems that can take up to a few hours or even longer to process your data.

All Tills will continue to operate as normal without interruption when there is no Internet connection, this includes the following:

Table Tracking
Bar Tab Tracking
Room Tracking
Bill Printing
Layaway
Floating Clerks
Remote Kitchen Printing
Remote Drinks Printing

All offline sales will then automatically be uploaded to your GoEpos Web Office portal when the Internet is working again without any member of staff having do anything!

Some other iOS POS apps cannot continue to operate fully without an internet connection and are restricted to just simple sales transactions so their Table tracking and Bill Printing will not work for example.

*Optional third party cloud based integrated chip and pin, and loyalty solutions require an internet connection to be able to function and operate. Please check our technical requirements for further details.

Our GoEpos iPad Till app works just like a touch screen till should work.

It is extreamly fast and intuitive to operate without any small fiddly buttons and screens, unlike alot of other iPad POS apps on the market.

This is because we have designed the GoEpos Till app with over 100 years combined experience of using EPOS systems in the Hospitality and Retail trade.

You can use as many iPads as you like (for example an iPad Mini or any size of iPad) as a hand held walk about Till to take orders at a table or for queue busting.

The GoEpos Till app installed on any hand held iPad is the same GoEpos Till app as installed on your main static iPad Tills.

The look and feel, all screen layouts, the operation, and all POS functionality of any hand held iPad Till is identical in every way to your main static iPad Till(s). Therefore, there is no special staff training required on how to use the hand held Tills, if they can use the main static Tills they can also use a hand held Till.

Also, there is no separate complex programming or screen setups required for the hand held Tills as they use the exact same program as your main Tills. Most other iPad POS system require you to manage a seperate program and screen layouts for hand held Tills.

*Each hand held iPad Till requires a Till license subscription.

Unlimited table numbers are available by either manually entering the table number or by using the table plan.

The table plan shows at a glance with colour coded buttons the current status of each table number (Available, In Use, Bill Printed, Paid In Last 5 Minutes) with the current table total.

The table plan can also be configured into a total of 6 areas, for example: Restaurant,  Garden, Function Room.

Service charge can either be automatically added to the table bill, or only when a specific number of table covers has been entered for the table number, or the service charge can be manually added at any time.

Service charge can also be manually removed at any time and the bill re-printed when required.

Split billing is also available for any table by seat number. This allows you to store and produce a separate split bill for each customer sitting at the same table.

Unlike some other iPad POS systems, we store each customers split bill under the same table number and do not require you to use a different table number for each customers split bill. Service charge can also be added or removed from any individual split bill.

Dutch bills can also be printed for a table number by simply entering the total number of bills required. Each Dutch bill will be a full bill printout with all items and the table total, but will also print “their share” of the total to be paid.

A description for the table can also be entered if required when the table is created, for example for the name of the customer.

All tables and the table plan is visible on all static Tills and all hand held Tills.

We are the only iPad POS system to have a seperate database for bar tabs, so you do not need to use table numbers for your bar tab bills. So for example, you can have bar tab 1, 2 and 3 and also table numbers 1, 2 and 3.

There are unlimited bar tab numbers which are available by either manually entering the bar tab number or by using the bar tab plan.

The bar tab plan shows at a glance with colour coded buttons the current status of each bar tab number (Available, In Use, Bill Printed, Paid In Last 5 Minutes) with the current bar tab total.

The bar tab plan can also be configured into a total of 6 areas, for example: Main Bar, Members Bar, Garden Bar.

Service charge can also be automatically or manually added or removed from a bar tab bill if required.

Split billing is also available for any bar tab by seat number. This allows you to store and produce a separate split bill for each customer using the bar tab.

Unlike some other iPad POS systems, we store each customers split bill under the same bar tab number and do not require you to use a different bar tab number for each customers split bill. Service charge can also be added or removed from any individual split bill.

Dutch bills can also be printed for a bar tab number by simply entering the total number of bills required. Each Dutch bill will be a full bill printout with all items and the bar tab total, but will also print “their share” of the total to be paid.

A description for the bar tab can also be entered if required when the bar tab is created, for example for the name of the customer.

All bar tabs and the bar tab plan is visible on all static Tills and all hand held Tills.

We are the only iPad POS system to have a seperate database for room numbers, so you do not need to use table numbers for your room bills. So for example, you can have rooms 1, 2 and 3 and also table numbers 1, 2
and 3.

There are unlimited room numbers which are available by either manually inputting the room number or by using the room tab plan.

The room plan shows at a glance with colour coded buttons the current status of each room number (Available, In Use, Bill Printed, Paid In Last 5 Minutes) with the current room total.

The room plan can also be configured into a total of 6 areas, for example: Ground Floor, First Floor, Second Floor, Third Floor etc.

Service charge can also be automatically or manually added or removed from a room bill if required.

Split billing is also available for any room number by seat number. This allows you to store and produce a separate split bill for each customer using the room.

Unlike some other iPad POS systems, we store each customers split bill under the same room number and do not require you to use a different room number for each customers split bill. Service charge can also be added or removed from any individual split bill.

Dutch bills can also be printed for a room number by simply entering the total number of bills required. Each Dutch bill will be a full bill printout with all items and the room total, but will also print “their share” of the total to be paid.

A description for the room can also be entered if required when the room is created, for example for the name of the customer.

All room numbers and the room plan is visible on all static Tills and all hand held Tills.

Easily split a table bill, bar tab bill or room bill into as many individual itemised bills as required.

Split bills are held against the same tracking number, so for example 5 individual split bills stored against table number 20, unlike most other iPad POS systems where you need to create and use a different table number for each individual split bill.

Ducth bills can also be printed by simply entering the total number of bills required. Each Dutch bill will be a full bill printout with all items and the total but will also print “their share” of the total to be paid.

Service charge can either be automatically added to a table, bar tab or room bill, or only automatically added when a specific number of covers has been input, or the service charge can be manually added at any point.

Service charge can also be manually removed at any time and the bill re-printed when required.

We are the only iPad POS app that can support up to 10 different kitchen printers. For example, a Starters printer, a Main courses printer, and a Desserts printer, or all food items can just print to the same Kitchen printer.

We currently support the following iOS compatible CAT5E hard wired ethernet LAN printers. We do not support WIFI or Bluetooth printers.

Thermal Printers:

Bixolon Thermal B-Gate SRP-Q300HK (requires our special GoEpos Limited firmware installed).
Bixolon Thermal SRP-Q300 Cube
Bixolon Thermal E300
Bixolon Thermal SRP-330II
Bixolon Thermal SRP-350PlusIII
Star Thermal TSP-143 LAN
Epson Thermal TM-T20
Epson Thermal TM-T70
Epson Thermal TM-T88III
Epson Thermal TM-T88IV
Epson Thermal TM-T88V
Epson Thermal TM-T88VI

Dot Matrix Printers:

Bixolon Dot Matrix SRP-275II and SRP-275III
Epson Dot Matrix TM-U220B

*If any of the above printer models become unsupported by the printer manufacturer for any current and/or future versions of iOS, we reserve the right to no longer support and interface to that model of printer in our App.

We are the only iPad POS app that can support up to 10 different drinks printers. For example, a bar drinks printer, a cocktails printers and a hot drinks printer, or all drink items can just print to the same drinks printer.

We currently support the following iOS compatible CAT5E hard wired ethernet LAN printers. We do not support WIFI or Bluetooth printers.

Thermal Printers:

Bixolon Thermal B-Gate SRP-Q300HK (requires our special GoEpos Limited firmware installed).
Bixolon Thermal SRP-Q300 Cube
Bixolon Thermal E300
Bixolon Thermal SRP-330II
Bixolon Thermal SRP-350PlusIII
Star Thermal TSP-143 LAN
Epson Thermal TM-T20
Epson Thermal TM-T70
Epson Thermal TM-T88III
Epson Thermal TM-T88IV
Epson Thermal TM-T88V
Epson Thermal TM-T88VI

Dot Matrix Printers:

Bixolon Dot Matrix SRP-275II and SRP-275III
Epson Dot Matrix TM-U220B

*If any of the above printer models become unsupported by the printer manufacturer for any current and/or future versions of iOS, we reserve the right to no longer support and interface to that model of printer in our App.

At any point during a sale, the sales clerk can very easily correct a mistake and delete items as long as the clerk role their clerk is assigned to allows them to delete items.

However, if the sale has been layed away or stored to a table, bar tab or room, they will need to use the Void Item POS function.

If the sale has been layed away or stored to a table, bar tab or room, only the Void Item POS function can be used to remove any items.

Normally, sales clerks would not be allowed to Void Items and only the Manager clerk role for example would be configured to allow Void Items, therefore only allowing managers to Void and remove items from a customers stored bill.

You can also setup as many different ‘void reasons’ as you like and make it compulsory to select a void reason when an item is being voided.

The complete sale or customers bill can be completed cancelled using the Cancel Sale POS function, if the clerk role the sales clerk is linked to allows access to the Cancel Sale POS function.

This erradicates the need to have to Void each item individually.

Items can be entered as a refunded item (even in the middle of a normal sales transaction as an exchange item for example) but only if the clerk role the sales clerk is liked to has access to use the Refund Item POS function.

You can also setup as many different ‘refund reasons’ as you like and make it compulsory to select a refund reason when an item is being refunded.

Unlimited item discounts can be setup for each individual sales location.

An item discount is used to apply a discount to a specific item in the sale.

Item discounts can be configured as follows:
%age Item Discount
Amount Item Discount

Some Examples Are:
10% Discount
15% Discount
20% Staff Discount
100% Complimentary

*The item discounts can only be used by a sales clerk if the clerk role the sales clerk is linked to allows access to that specific item discount.

Unlimited sales discounts can be setup for each individual sales location.

A sales discount is used to apply a discount to the item(s) in the sale that are applicable to that specific sales discount.

Sales discounts can be configured as follows:

%age Sales Discount
Amount Sales Discount

Some Examples Are:10% Food Discount

20% Food Discount

10% Drinks Discount

20% Drinks Discount

20% Staff Discount

40% Trade Discount

100% Complimentary Food

100% Complimentary Drinks

100% All Complimentary

*The sales discounts can only be used by a sales clerk if the clerk role the sales clerk is linked to allows access to that specific sales discount.

Any sales clerk can be configured as a training clerk to allow new staff to be trained on the Till without effecting your sales totals.

However, all training clerk sales and operations are recorded in the system databases and all logging files.

X and Z reports showing the Tills transactional totals can be viewed and printed individually on each Till at the end of the day or end of shift.

Please note that all sales and operations performed on any of the Tills are uploaded every 10 seconds to your GoEpos Web Office portal giving you real time reporting.